Appointments & Cancellations

 

* Appointments cancelled or rescheduled with more than 48 hours’ notice will not incur any charge.

* Appointments cancelled within 48 hours of the scheduled appointment time will be charged 50% of the treatment cost.

* Same-day cancellations will be charged 100% of the treatment cost.

* No-shows will be charged 100% of the treatment cost.

 

Late Arrival Policy

 

* Clients arriving more than 15 minutes late may need to have their appointment shortened or rescheduled.

* In some cases, late arrivals may still be charged the full treatment cost if there is not enough time to complete the appointment.

 

Refund Policy

 

* All payments are non-refundable.

* No refunds will be given for completed treatments, late cancellations, no-shows, deposits, or gift vouchers.

 

Payments

 

* Full payment may be required before booking future appointments after a late cancellation or no-show.

 

Thank You

 

Thank you for respecting our time and policies. These terms help us provide the best possible service to all clients.